Monitoring
Follow your position and reviews on TripAdvisor, OTAs and social networks
Reports
Analyze search results, compare information and cross-check data
Alert tag
Receive email and SMS alerts as per survey response
Sentiment analysis
Identify areas for improvement based on guest sentiment
Competitors
Track your competitors' online reputation
Integration
Integration with the main hotel management systems
Tablet at POS
The survey can be answered spontaneously by tablets
SMS
Automated SMS sending
Boost your reviews on TripAdvisor
VEGA I.T. is certified as TripAdvisor Review Collection Partner, which allows FeedBack to be integrated with TripAdvisor and makes it possible to boost evaluations in the ranking.
On-Stay Surveys
Do not wait for the guest to check out for information about the experience at the hotel. On the platform it is possible to detect problems before they turn into negative reviews.
Build your online reputation
Follow all the reviews that are registered on social networks, booking partners and review sites through a single platform, strengthening the relationship with guests on all channels.